Friends & Family Test Results – September 2023
The September results for the Friends & Family tests are in, and we are pleased to say that 93.9% of patients that attended the surgery had a Good or Very Good experience. You can find a full breakdown of the results below.
The Friends & Family test is sent to patients after their appointment to provide feedback on their experience. We are very happy with these results and will continue to use all of our patient feedback to improve our service.
| Very Good | Good | Neither Good nor Poor | Poor | Very Poor | Don’t Know |
|---|---|---|---|---|---|
| 269 | 40 | 13 | 2 | 4 | 1 |