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In December, 87% of the respondents to the Friends & Family Test would positively recommend Thorpewood. Thank you for this very positive feedback.

Fair Processing Notice - Risk Stratification


Your GP uses your data to provide the best care they can for you. As part of this process, your GP will use your personal and health data to undertake risk stratification, also known as case finding. Risk stratification entails applying computer based algorithms, or calculations to identify those patients registered with the GP Surgery who are most at risk from certain medical conditions and who will benefit from clinical care to help prevent or better treat their condition.


To identify those patients individually from the patient community registered here would be a lengthy and manually time-consuming process which would by its nature potentially not identify individuals quickly and increase the time to improved care.


Your GP Surgery uses the services of a health partner, North East London Commissioning Support Unit (NELCSU) who use a Data Processor, Apollo Medical Software Solutions Ltd (AMSSL) to identify those most in need of preventative or improved care. This contract is arranged by the NELCSU, under a remit from Norwich Clinical Commissioning Group. Neither Norwich CCG nor NELCSU will at any time have access to your personal or confidential data. They act on behalf of your GP to organise this service with appropriate contractual and security measures only.


Apollo will process your personal and confidential data. Typically this will process your data using indicators such as your age, gender, NHS number and codes for your medical health to identify those who will benefit from clinical intervention. Processing takes place automatically and without human or manual handling. Data is extracted from your GP computer system, automatically processed and only your surgery is able to view the outcome, matching results against patients on our system.


We have implemented strict security controls to protect your confidentiality and recommend this as a secure and beneficial service to you. However, if you wish, you can ask for your data not to be processed for this purpose and the surgery will mark your record as not to be extracted so it does not get sent to Apollo for risk stratification purposes.




The GDPR is an EU Regulation which is directly applicable in the UK from 25th May 2018. It should be read alongside the UK Data Protection Act 2018 (DPA 2018), and a link to our required privacy notice under GDPR is provided here. 

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