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In August 90% of the respondents to the Friends & Family Test would positively recommend Thorpewood. Thank you for this very positive feedback.

Out Of Hours

 

 

The 'Out of Hours' care for our patients is provided by the  NHS 111 service 

outside the normal surgery opening hours (6.30pm - 8am, weekends and bank holidays)

 

If you call the surgery telephone number 01603 701477 you will automatically be transferred to the 111 Service.  Alternatively you may call 111 direct.

 

A clinician from this service will give advice, arrange for you to visit a clinic or have a home visit, depending upon the situation. 

 

Details of each incident will be sent to your GP so that continuity of patient care is maintained with the surgery.

 

This service also replaces NHS Direct.

  

If you feel the incident is a life threatening emergency, dial 999 and request an ambulance

 

 

Other providers of out of hours services are:

 

 

NEW Walk in Centre Service can now be found at the following:-

 

Norwich Practices Health Centre

Rouen House, Rouen Road, Norwich, NR1 1RB

Open 9am - 7pm daily

Tel:  01603 677500

 

This is a sit and wait service where doctors and nurses are available to treat minor illness e.g. chest/ear infections.

 

 

Our leaflet " Choose the right treatment" may also be helpful in finding the correct service for your needs.

 

 

 

 

 

The GDPR is an EU Regulation which is directly applicable in the UK from 25th May 2018. It should be read alongside the UK Data Protection Act 2018 (DPA 2018), and a link to our required privacy notice under GDPR is provided here. 

 

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