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In April, 85% of the respondents to the Friends & Family Test would positively recommend Thorpewood. Thank you for this very positive feedback.

Newsletter Spring 2019 ( posted on May 16, 2019 )

Spring has sprung! Our latest newsletter is available online with paper copies at both surgeries.  Read about new services and our surgery update.

Job Vacancies: 2 x Part-Time Receptionists ( posted on May 1, 2019 )

Thorpewood Medical Group requires  two part-time receptionists, core hours negotiable, to work at their Woodside Surgery.  More details.

Improved Access Service Pilot ( posted on Sep 25, 2018 )

Thorpewood Medical Group is currently participating in an Improved Access Service pilot taking place across the City of Norwich. Please contact reception for further details.

General Data Protection Regulation ( posted on Apr 24, 2018 )


The GDPR is an EU Regulation which is directly applicable in the UK from 25th May 2018. It should be read alongside the UK Data Protection Act 2018 (DPA 2018), and a link to our required privacy notice under GDPR is provided here. 

Newsletter - Spring 2018 ( posted on Mar 1, 2018 )

See our latest newsletter - Spring 2018 with practice update and staff changes; Active Signposting and new contact information for children and families.

Newsletter August 2017 ( posted on Aug 24, 2017 )

Summer / Early Autumn Newsletter v2 now available, includes info on:

Flu Campaign; Staff Changes; #Selfcare;


Research - One Million People ( posted on May 11, 2017 )

one million people

Phlebotomy Service ( posted on Mar 21, 2017 )


We are very pleased to confirm that an agreement has been reached to continue our daily Phlebotomy service after 31st March. There may be some small changes to our blood testing programme, which are still to be confirmed - we will update you further at the very earliest opportunity.  



Welcome Dr Natalie Heyns ( posted on Mar 3, 2017 )


We are really pleased to welcome Dr Natalie Heyns to the Thorpewood Team. Dr Heyns joins us from the Cambridge area, and has been working with us one day a week under the NHS England ‘Winter Pressures’ scheme since early January. We are really pleased that Natalie has agreed to join us on a fully permanent basis; she will be seeing patients from April onwards after completing her full practice induction process. 



Practice Newsletter Sept 2016 ( posted on Sep 7, 2016 )

Late Summer 2016, Newsletter available now on the Newsletter page.

New staff members ( posted on Jun 29, 2016 )


We are very pleased to be able to welcome a new GP, and new Advanced Nurse Practitioners to the Thorpewood team from July onwards. Frank Grinnell joins us, from the Great Yarmouth Greyfriars Walk-in Centre, as an ANP, as does Andrew Karrouze, who comes to Norfolk from his previous working environment in London. Dr Kara Cudmore joins us as a new GP to the area; her previous experience is working over in the Great Yarmouth area. We welcome all the new recruits to Thorpewood, and hope their stay is a long and very happy one. They will be seeing patients from August onwards, after having completed the usual induction process.  



GP Earnings ( posted on Mar 8, 2016 )


All GP practices are required to declare the mean earnings (i.e. average pay) for GPs working to deliver NHS services to patients at each practice.


The average pay for GPs working in Thorpewood Medical Group in the last financial year was £57,404 before tax and National Insurance. This is for the 3 full time GPs, 2 part time GPs and 1 salaried GPs who worked in the practice for more than six months.


Practice Newsletter Spring 2016 ( posted on Feb 24, 2016 )

Latest Spring newsletter available.

CQC Inspection ( posted on Jan 7, 2016 )

The Care Quality Commission inspection report from their visit of July 2015 has been published, and has rated Thorpewood Medical Group as an 'Outstanding' practice.


It is a real tribute to the hard work and dedication of all the staff and Partners of Thorpewood, who work tirelessly to provide the best possible patient care in very difficult times for the national healthcare environment.


Autumn / Winter 2015 Newsletter ( posted on Dec 16, 2015 )

Latest newsletter available.

Welcome Dr Carlile ( posted on Sep 21, 2015 )

We are really pleased to welcome a new GP to Thorpewood; Dr Dani Carlile who has moved to Norfolk from Cornwall. Dr Carlile started with us in September, and will be working mainly at the Woodside Road Surgery on an Monday, Tuesday and Friday. We hope her stay at Thorpewood is a long and very happy one.

Sad News ( posted on Jun 5, 2015 )

It is with much sadness that we saw Christine Lesley retire from both the practice and being a GP on 8th June. Christine has been Senior Partner here for 3 years, and has been a GP at Thorpewood for over 20. We all hope that Christine enjoys her newly-found free time, and gets the opportunity to enjoy doing all the things that she is looking forward to doing – she will be sorely missed. 

New from April 2015 - Named GP for all patients ( posted on Jun 3, 2015 )

New service for patients


You may be aware that from April 2015 there is a new NHS initiative whereby all GP practices are required to provide all their patients with a named GP who will have overall responsibility for the care and support that our surgery provides to them.


All existing patients will be allocated with a named GP and all new patients from 1st April 2015 will be informed of their new GP within 21 days of registering with the practice.


This does not mean that you have to see your named GP, you can see any GP  in the practice as you currently do.   The overall care of all our patients will still be offered through the whole team of clinicians here at Thorpewood Medical Group, and an appropriate appointment will be offered to ensure best care is provided for your medical needs.

Easter Saturday Opening Times ( posted on Mar 26, 2015 )


Saturday 4th April


In order to support the local healthcare services over Easter, Thorpewood Surgery will be open for a limited same day service on Saturday 4th April.


The telephone lines will be open at 8am for access to the same day service; this service will have a limited capacity to help our colleagues.


Please be aware normal surgery services will not be available during this time, when the surgery is closed please contact 111 or for life threatening emergencies 999

Telephone system upgrade ( posted on Mar 10, 2015 )

Practice Telephone Upgrade


This took place on Wednesday 11th March. 


The benefits of the upgrade will allow the practice to offer a more comprehensive service; all calls to and from the practice will be recorded, calls will be placed in a queuing system where you will be advised of your queue number and the practice will be able to monitor the service level we provide.



Winter Message from Norwich CCG ( posted on Dec 15, 2014 )

Where’s the quickest way to find urgent health care when your GP is not available?

The NHS in Norwich and parts of Broadland has issued some really helpful advice about where to find ‘urgent health care’ when your GP is not available.

If you’re poorly or you’ve suffered a minor injury, the first port of call is usually your GP. But here are some other good ways to find the healthcare you need.

Try your pharmacy – great for coughs, colds and other minor illnesses

Phone 111 – 111 is the local NHS advice line with trained staff to advise the best course of action. 111 is also the number to call for the out of hours GP service. If you don’t need to see a GP, of course the 111 staff will offer you the advice you need.

Walk-in centre. Norwich’s NHS walk-in centre is at Timber Hill Health Centre, inside The Mall. It is open from 9am-7pm, 7 days a week.

Please help the NHS by using services wisely this winter.



Summary Care Patient Record ( posted on Nov 26, 2014 )

 ONLINE SERVICES  Now available - Access to your summary patient record which includes medication, allergies and sensitivites.

Friends and Family Test ( posted on Nov 25, 2014 )

Your response will be treated in complete confidence. Your feedback, in conjunction with responses from others, will provide valuable information, help celebrate good practice, and identify opportunities to make improvements.


Send us your feedback for our Friends and Family Test   here

CQC Data Media Coverage ( posted on Nov 19, 2014 )

We are very pleased to confirm that we are in the lowest Care Quality Commission risk banding, Band 6, under their recently released Intelligent Monitoring Data.


In their coverage of the Norfolk data, the Eastern Daily Press used our 'Woodside Surgery' details rather than Thorpewood Medical Group as is shown on the CQC website, and moved us out of Norwich on their graphic. Apologies for any confusion, but still pleased that the rankings show us in the very lowest risk Band, even if reported without being in the context set by the CQC.


You can find out how we did using this link and entering in your postcode  http://www.cqc.org.uk/content/our-intelligent-monitoring-gp-practices

'Risk stratification will be coming to Thorpewood Medical Group soon to support the care of some of our most needy patients' ( posted on Sep 26, 2014 )

For more details click HERE 

New GP to Thorpewood ( posted on Aug 29, 2014 )

We are very pleased that Dr Ike Nnene has joined us as a GP Partner of Thorpewood Medical Group with effect from the start of September.  Dr Nnene has been a partner at another Norfolk practice for a number of years, and brings with him a wealth of experience.  We hope Ike's stay at Thorpewood is a very long and successful one, and wish him every happiness here. 

Flu Campaign 2014 ( posted on Aug 21, 2014 )

Book now for your free flu vaccination.  Clinics at Thorpewood Surgery start Saturday 20th September. Check if you are eligible. Phone 01603 701833, go online or call in at reception to make an appointment.

Walk-In Centre ( posted on Aug 15, 2014 )

Timberhill Walk-In Centre opening hours changing to 9am - 7pm with effect from Monday 18th August 2014.

NHS-wide initiative ( posted on Aug 4, 2014 )


We are pleased to announce that the NHS-wide initiative for our most vulnerable patients has started.  Letters advising details have been sent to all those patients involved.


Dussindale Surgery ( posted on Aug 4, 2014 )


Dussindale to open Monday afternoons from 1st September

( posted on May 22, 2014 )




IMPORTANT UPDATE-  Online Services   


We are aware that some external sources of information state that we do not offer online appointment booking or repeat medication requesting. The ability to deal with the surgery at your convenience using online services is important to us, and we have offered these services for over a year now.    


We are working to correct this incorrect 3rd party information, but this may take some time to be changed.    

Please be assured that, if you are signed up to the Online Service, you can book/cancel appointments and order repeat prescriptions as necessary.



Online Service APP now available  


You can now download the APP for online services from the Apple Store.  This app is available for the iphone, ipad and Android.  At the Apple Store type in systmonline to download the APP for free.



 Free NHS Health Check  


Aged 40-74?  If so we offer a FREE NHS health check to our patients.  Please speak to one of our receptionists who will book you an appointment.  Health checks last about 30 minutes. We ask patients to fill in a health check questionnaire prior to their appointment. If you need a copy of this form you can download a copy here.


Online Services  


Have you registered for our online services?  You can now book and cancel appointments, order repeat medication and amend your personal details.  You will need to come into the surgery and ask one of our receptionists to register you for our online services.  You will need to bring some photo ID with you as proof  eg. passport or driving licence.   


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