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In July, 83% of the respondents to the Friends & Family Test would positively recommend Thorpewood. Thank you for this positive feedback.

In an Emergency



Helpline 0800 1111




Helpline 0808 862 9999



Matthew Project   (Opening pathways to drug and alcohol recovery)

Free confidential advice: Adults 0800 764 754, Under 18 (Norfolk) 0800 970 4866



NHS 111 Service, when its less urgent than 999

Call 111 when you need medical help fast, but it is not a 999 emergency.  NHS 111 is a fast and easy way to get the right help, whatever the time.  It is staffed by fully trained advisers supported by experienced nurses.  They will assess your needs and direct you straightaway to the local service than can help best. 



National Helpline 08457 90 90 90; Local 01603 611311



Thorpewood Medical Group – Out of Hours

This is now provided by the NHS 111 Service, so if you call 01603 701477 you will automatically be transferred to the NHS 111 Service, or you may call 111 direct. 


Accident and Emergency

If you are not sure whether you should attend A&E, you can always telephone the numbers above and ask for advice or look at our leaflet  " Choose the right service".


A&E and 999 are emergency services that should only be used when people are badly injured or show symptoms of critical illness.  You should dial 999 if someone has:


  • Chest pains
  • Heavy blood loss
  • A deep wound, such as a stab wound
  • Difficulty breathing
  • Severe burns
  • Become unconscious


The GDPR is an EU Regulation which is directly applicable in the UK from 25th May 2018. It should be read alongside the UK Data Protection Act 2018 (DPA 2018), and a link to our required privacy notice under GDPR is provided here.  

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